At Dar Ghawan, we take great care in preparing and checking every order before it leaves our facility. All fabrics are carefully inspected to ensure they are in excellent condition before being packaged and shipped.
Due to the nature of our products, including fabrics that are pre-cut according to the measurements stated on our website, we do not accept returns, exchanges, or cancellations once an order has been confirmed and processed.
We kindly ask customers to review the product details, measurements, fabric descriptions, and any available information carefully before placing an order.
In the unlikely event that your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery via WhatsApp or email.
Please provide the following:
Once the issue has been reviewed and confirmed, we will assist you with the appropriate solution.
Claims will only be considered for items that:
Items that have been cut, altered, washed, used, or handled after delivery cannot be accepted for return or exchange.
Thank you for your understanding and for choosing Dar Ghawan.
WhatsApp: +971542206002
Email: DARGHAWAN.SUPPORT@GMAIL.COM